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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cora Adams

July 15, 2026

5  out of  5
rating by Cora Adams
"I have had a wonderful experience with Jake Swidan at State Farm, Jake is wonderful and working with Wana is the best. She is always friendly, helpful, and takes the time to answer my questions and make sure I understand my coverage. She makes handling my car insurance easy and stress-free, and I truly appreciate her excellent customer service. It is comforting to know I have someone I can trust and depend on. I highly recommend Jake Swidan State Farm, and I am very thankful for all ofJake and Wana’s help!"
We responded:
"Thanks so much for the fantastic rating, Cora! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Theresa Edwards

July 11, 2026

5  out of  5
rating by Theresa Edwards
"Alex was super from the first time I spoke to him on the phone! We are loyal State Farm customers so when we were making our move from TX to TN I was so happy to find Jake Swidan and his team for our house, auto and life insurance needs. Alex was right on top of things and it made that part of the relocation a snap! Kudos to Jake and his team!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Swidan’s Team. "
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Nicholas Richards

July 10, 2026

5  out of  5
rating by Nicholas Richards
"Jake and his whole staff has been great to work with! I had to file a claim shortly after switching to State Farm and they made the whole process go smoothly and I felt like they were honest and compassionate through it all!!"
We responded:
"We appreciate your review, Nicholas. We are so happy that you had such a wonderful experience with State Farm Agent Jake Swidan’s Team here in Maryville ! "
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Colton Reid

May 28, 2026

5  out of  5
rating by Colton Reid
"I was super busy with work and life. Sent a couple text to Jake and his wonderful team. Insurance in mins. Always super helpful. Highly recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Swidan’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Maryville ."
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Janet Green

February 3, 2026

5  out of  5
rating by Janet Green
"Alex at State Farm has always helped with any questions or issues we might have with any of our covered properties or vehicles. He is very pleasant and kind. He knows his “business” and we appreciate him so much. Thanks again and keep up the great work."
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Jake Walker

December 23, 2025

5  out of  5
rating by Jake Walker
"Absolute pleasure to work with. Easy and quick process. Got my boat insured in less than 10 minutes. 100/10 would recommend!"
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A J

July 31, 2025

5  out of  5
rating by A J
"Thank you for your service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Garren

July 7, 2025

5  out of  5
rating by James Garren
"The office very quick to respond with answers to questions and any revisions I have made when changing vehicles!!

Great staff!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kelsey Plourde

May 22, 2025

5  out of  5
rating by Kelsey Plourde
"This office is wonderful and always takes care of anything I need!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Donald Franke

April 25, 2025

5  out of  5
rating by Donald Franke
"These guys have never failed us and listen a work with us for all of our vehicle needs. I buy a lot of motorcycles and they have come thru quickly every time. Highly recommend these guys"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cathy Osborn

April 8, 2025

5  out of  5
rating by Cathy Osborn
"I can't say enough about how friendly and professional this agency is. They are always helpful and willing to answer questions. I highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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West Knox Dentistry

April 1, 2025

5  out of  5
rating by West Knox Dentistry
"The best insurance office in the state of TN! Ask for Alex, he will take great care of you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Lisa

April 1, 2025

5  out of  5
rating by Lisa Lisa
"Alex & Jake saved me money on my auto AND home owner's insurance! They are very professional, personable & conscientious, providing excellent service! Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Lewis

April 1, 2025

5  out of  5
rating by Jeff Lewis
"I have known Jake since 1998 and can’t say enough good things in regards to his character. He recently helped me out with a policy for my boat and did so after hours so that I could get it from the dealership. I would highly recommend letting Jake from State Farm handle all of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jack Pressley

March 31, 2025

5  out of  5
rating by Jack Pressley
"Jake and his team are top-notch. They are always helpful and understand the customers' needs. I can't recommend them enough!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Doug Atkins

March 29, 2025

5  out of  5
rating by Doug Atkins
"Have been a client of Jake’s for years. Got in a bind and needed a quick policy and Jake drove into the office on a Friday night to take care of us. That’s customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Molly Barbour

March 10, 2025

5  out of  5
rating by Molly Barbour
"Never have any issues getting the help I need almost immediately!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matthew McKee

February 28, 2025

5  out of  5
rating by Matthew McKee
"Jake is my go through thick and thin. Great person to deal with if there ever is trouble."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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steve McGill

February 12, 2025

5  out of  5
rating by steve McGill
"I’ve been using this insurance agency for 10+ years and I would highly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Harrison

February 12, 2025

5  out of  5
rating by Ashley Harrison
"I use them for all my insurance needs. They are always very professional and helpful. Would highly recommend this office for any needs you may have for insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ROBIN WEBB

January 6, 2025

5  out of  5
rating by ROBIN WEBB
"Always professional, friendly and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandy Green

May 31, 2024

5  out of  5
rating by Sandy Green
"After being involved in an accident with a Farm Bureau insured customer, I was treated rather poorly by the local Farm Bureau claims adjuster, Paul Anderson. It took several days for the claims department to take possession of my vehicle from the wrecker yard and then the subsequent settlement for it. I was issued a rental car and was given a week of use after the claim was settled but wasn’t issued the settlement check until there was only three days of rental left. When I called to ask for an extension on the rental, Farm Bureau’s adjuster was fairly rude and I was told summarily no. My wife called our State Farm agents office, Jake Swiden, who told her he would interact with Farm Bureau as our advocate and see what if anything could be done to extend the time on the rental car. Our agent Tim, was treated even more rudely and even hung up on after being told “nothing could be done”. We are very happy to be with State Farm who has helped us a lot over the years."
We responded:
"Thank you for the kind words Sandy. We are glad that were able to help with the claim even though it was with a different carrier. With so many choices when it comes to insurance providing a good customer service experience is one way to be a step above the rest. Thank you again for taking the time to share your experience with my office"
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Denise Custer

April 19, 2024

5  out of  5
rating by Denise Custer
"Tim called us back after we left a message and took care of what we needed. State Farm is the best!!!!!!"
We responded:
"Thank you Denise We appreciate your business and will always do our best to live up to the 5 star review!"
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Chuck Ledford

April 1, 2024

5  out of  5
rating by Chuck Ledford
"Helpful and knowledgeable...always a pleasant experience."
We responded:
"Thank you Chuck We appreciate you as a customer and were glad you are happy with our service."
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Sylvia Haney

December 27, 2022

5  out of  5
rating by Sylvia Haney
"Jake and staff are the best. If your in need of insurance, they will take good care of all your needs. They have taken care of me for 13 years,"
We responded:
"Thank you for the 5 star review I have enjoyed having you as a customer for so many years. Happy Holidays!"